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1. Which can is for trash and which can is for recycle?

The black can is for trash and is collected on Friday's.  The pink can is for recycle and is collected on Wednesday's.  View a list of recyclable items.  Cans must be put out very early on day of pickup or the evening before and removed from the street at the end of the day. All other times, cans must be stored in the garage or behind a trash enclosure gate and must not be visible from the street or the neighboring properties.  

2. What do I do if I do not have a mailbox key from the previous owner or I have lost my key?

Please call the homeowners' association at 480-635-5600 so we may identify which box number belongs to you. The HOA can have your mailbox re-keyed for you for a $40 charge, or you can contact an outside Locksmith, and if needed, schedule a meeting with the postal carrier through the Main Post Office on Williams Drive by calling 480-513-2935.

3. How do I get to the Trails?

Head north on Desert Mountain Parkway into the Village of Saguaro Forest.  Take the first left on Chiricahua Pass. Follow that road until the end!  You will pass the entrance to Cintarosa on your left and Cintarosa Ranch on your right.  Or See the Trails Location on a Map

4. What do I need to do if I want to change the exterior color of my home?

Please remember that all changes/modifications to the exterior of your home must be submitted to Design Review at the Homeowners Association (HOA) office.  To view the list of approved colors for your Village, please view the Village Exterior Colors.  You can view the colors at the Dunn Edwards Website.   Contact Don Berg at 480-635-5605 with questions or email him to receive an application.

5. How do I update my Guest list?

Please call the HOA Office at 480-635-5600 or main gate at 480-635-5630. If you would prefer to enroll in GateAccess.net you may email Elizabeth Rother at and she will be happy to register you so you can have full control of you guest list. GateAccess is now available for owners to manage their guest list online or via smartphone. Please email us to request an account be set up.

6. What do I do if I have a rental car and need access to the Community - Gate Remote/Portable Transponder?

Please call the homeowners' association at 480-635-5600.

7. I have Visitors coming, where do they park?

Due to safety concerns, no overnight parking is permitted on any street in the Community. We suggest your guest(s) park in your driveway. If you need assistance, please contact Security at 480-635-5630. If a Member is hosting a party, all vehicles must be parked on one side of the street, facing the correct direction of traffic so vehicles may pass in a safe manner. Parking in a cul-de-sac at any time is strongly discouraged as these are for emergency vehicle turnaround. All cul-de-sacs with center islands are clearly marked as no parking per the City of Scottsdale.

8. When are my assessments due?

The assessment fee is due semi-annually on January 1st and July 1st.  The assessment is late on the 30th of the month and is subject to a late fee of 10% of amount due.

9. If I am leasing my property do I need to notify the Community Office?

Yes, please see the Leasing Restrictions information center

10. If I received a package notice from the Post Office - where do I go to pick it up?

Desert Mountain is serviced by the Kachina North Scottsdale Post Office located at:
7339 E Williams Drive
Scottsdale, AZ  85255
Phone: 480-513-2935

11. What are the temperatures of the pools at Haciendas and Apache Cottages? Are they heated year-round?

The Haciendas pool is heated in the winter months to an approximate temperature of 86 degrees. Only one of the Apache Cottages pools is heated in the winter also to approximately 86 degrees.

12. What do I do with my packing boxes?

The City of Scottsdale offers a one-time box pick up for people who have moved. Please contact the City at 480-312-5600 to schedule a pick-up.

13. Who does bulk trash pickup up?

On a monthly basis the City of Scottsdale has bulk trash pick-up for its residents. This pick-up is explained in detail on the City of Scottsdale website and is for homeowners only and not for vendors. Should you be in need of this service please contact the City Of Scottsdale by filling out the pickup form HERE.

14. I would like to remove some of the plants on my property, who do I need to speak with and could someone come out and walk my property with me to point out what I am allowed to do?

Yes, Monte Varah is happy to assist you. Please contact him via email or calling 480-635-5607 to schedule a meeting time at your home for a walk through.